Transport Corporation of India Ltd operates the Logistic Focus App.

Our endeavor is to maintain your trust, and our goal is to safeguard your privacy while providing you with the best possible experience using our services. TCI and its affiliates (“TCIL”) provides this notice explaining our information collection practices when customers inquire about, use our services, and when carriers, drivers, warehouse personnel and distributors inquire about or move loads for or do business with TCIL.

This Privacy Policy applies to personally identifiable information (“Personal Information”) collected from customers, carriers and drivers, including, without limitation, information collected through this website. As used hereinafter, the term “website” includes those websites and mobile applications which are owned and/or operated on behalf of TCIL. The terms “you” and “your” shall include and/or reference the individual user of this website and, when applicable, the business entity for which the individual user of this website serves as an agent, independent contractor or employee thereof.


Personal Information about Customers
In the course of inquiring about or using TCIL services, or registering on or using our websites you may be asked for, among other things, the following Personal Information: your name, e-mail address, postal address, telephone number, fax number, business contact information, communication preferences, and other registration information. TCIL may also request payment information that, in some cases, may constitute Personal Information. In addition, TCIL may obtain market data on customers and potential customers from third-party sources; this information may include limited Personal Information, such as contact details of company representatives.

Personal Information about Carriers/Drivers
In the course of inquiring about or moving loads, or registering on or using our websites you may be asked for, among other things, the following Personal Information: your name, e-mail address, postal address, telephone number, business contact information, communication preferences, docket information, carrier number, truck/equipment type; other registration information; insurance information; and service profile information..

We may combine information we receive online with other information you have provided to us and with information from other sources to improve our knowledge of you, to help us provide quality service and to provide and customize our products and services.


TCIL uses the Personal Information it collects to provide its services to customers and for other legitimate business purposes, including but not limited to: • to respond to inquiries about our offerings; • to coordinate with shippers, consignees, carriers, drivers, warehouses, distributors and other supply-chain participants on the dispatch and delivery of loads; • to tender loads to carriers; • to track and provide updates on the status and location of loads; • to process and collect payments and to make payments; • to provide customer support and respond to requests, questions and comments; • to communicate by email, mobile text (SMS) messaging, push notification, telephone call or other means; • to obtain feedback and to support and enhance our sales, marketing and advertising efforts;


TCIL may disclose Personal Information of customers to supply-chain participants, affiliates such as drivers and carriers, warehouses, and distributors to the extent necessary to coordinate, execute and monitor shipments, to provide service you have requested or authorized, and for other legitimate business purposes consistent with this Privacy Policy. TCIL may also disclose Personal Information of carriers and drivers to customers and supply-chain participants for such purposes.


TCIL has implemented technical and organizational security measures to help protect your Personal Information against the risk of loss or, alteration or unauthorized access, use or disclosure. But 100% assurance is not possible, and we cannot guarantee its absolute security.


Our Service may contain links to other sites as well, external sites are not operated by TCIL. Therefore, it is strongly advised to review the Privacy Policy of these websites. TCIL is not liable for the content, privacy policies, or practices of any third-party sites or services.


Your Personal Information will not be stored for longer than is necessary for the purposes described in this Policy, or to otherwise meet legal requirements.


TCIL may change this Privacy Policy at any time, and will notify you in an appropriate manner, including by posting the changed or amended Privacy Policy on our products and services.


If you have questions about this Policy or about how Personal Information we collect is used by TCIL, please contact us;