Transport Corporation of India Ltd operates the Logistic Focus App.
Our endeavor is to maintain your trust, and our goal is to safeguard your privacy while providing you with the best possible experience using our services. TCI and its affiliates (“TCIL”) provides this notice explaining our information collection practices when customers inquire about, use our services, and when carriers, drivers, warehouse personnel and distributors inquire about or move loads for or do business with TCIL.
WHAT TCIL SHALL COLLECTS
Personal Information about Customers
In the course of inquiring about or using TCIL services, or registering on or using our websites you may be asked for, among other things, the following Personal Information: your name, e-mail address, postal address, telephone number, fax number, business contact information, communication preferences, and other registration information. TCIL may also request payment information that, in some cases, may constitute Personal Information. In addition, TCIL may obtain market data on customers and potential customers from third-party sources; this information may include limited Personal Information, such as contact details of company representatives.
Personal Information about Carriers/Drivers
In the course of inquiring about or moving loads, or registering on or using our websites you may be asked for, among other things, the following Personal Information: your name, e-mail address, postal address, telephone number, business contact information, communication preferences, docket information, carrier number, truck/equipment type; other registration information; insurance information; and service profile information..
We may combine information we receive online with other information you have provided to us and with information from other sources to improve our knowledge of you, to help us provide quality service and to provide and customize our products and services.
HOW TCI SHALL USES THE INFORMATION
TCIL uses the Personal Information it collects to provide its services to customers and for other legitimate business purposes, including but not limited to:
• to respond to inquiries about our offerings;
• to coordinate with shippers, consignees, carriers, drivers, warehouses, distributors and other supply-chain participants on the dispatch and delivery of loads;
• to tender loads to carriers;
• to track and provide updates on the status and location of loads;
• to process and collect payments and to make payments;
• to provide customer support and respond to requests, questions and comments;
• to communicate by email, mobile text (SMS) messaging, push notification, telephone call or other means;
• to obtain feedback and to support and enhance our sales, marketing and advertising efforts;
DISCLOSURE OF PERSONAL INFORMATION
TCIL has implemented technical and organizational security measures to help protect your Personal Information against the risk of loss or, alteration or unauthorized access, use or disclosure. But 100% assurance is not possible, and we cannot guarantee its absolute security.
LINKS TO THE OTHER SITES
STORAGE AND RETENTION
Your Personal Information will not be stored for longer than is necessary for the purposes described in this Policy, or to otherwise meet legal requirements.
QUESTIONS? CONTACT US
If you have questions about this Policy or about how Personal Information we collect is used by TCIL, please contact us;